Privacy Policy

Last updated: June 2026

Information we collect

We collect information you provide when you contact us or work with us (name, email, company, project details), website usage data to improve our services, and data we process on your behalf during an engagement. We do not sell your personal data.

How we use your data

To respond to enquiries, deliver and support our projects, communicate with you, ensure security, and meet legal obligations. Any client data we handle during an engagement is governed by the agreement signed with Kovai Soft Technologies.

Data security

We use encryption in transit and at rest, role-based access controls, and regular security reviews. Access to client and production data is restricted, logged, and audited.

AI and your content

When we build AI solutions for you, prompts and relevant context are processed to generate responses. We do not use client data to train models shared with other clients, and we follow the data-handling terms agreed in your contract.

Data retention

We retain personal and project data only as long as needed to provide our services and meet legal obligations. You can request export or deletion at any time by contacting us.

Your rights

Depending on your jurisdiction, you may have rights to access, correct, export, or delete your personal data. Contact us to exercise these rights.

Contact

Questions about this policy? Email info@kovaisoft.in or write to Kovai Soft Technologies, 657 Tristar Tower, 3rd Floor, Lakshmi Mills, Avinashi Rd, Coimbatore - 641037.